Your Privacy Is Our Commitment

This privacy policy is issued on behalf of gtg77 ("we", "us", "platform") and applies to all members ("you", "user") who use our website and services. By accessing or using our platform, you are considered to have fully accepted the terms of this policy.

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Section 1

What Information We Collect

When you open an account, use our services, and complete transactions at gtg77, we may collect the following types of information:

1.1 Information You Provide Directly

• Identity Information: Your name, date of birth, national ID number or passport number (for age verification and identity confirmation).
• Contact Information: Mobile number, email address, and residential address where applicable.
• Financial Information: bKash, Nagad, Rocket account numbers or bank account details — to process deposits and withdrawals.
• Account Information: Username, password (stored in encrypted form).

1.2 Automatically Collected Information

• Device Information: IP address, device type, operating system, and browser version.
• Usage Information: Time spent on the site, pages visited, and links clicked.
• Cookie Information: Cookies are used to manage sessions and improve user experience (see Section 8 for details).
• Transaction Logs: History of deposits, withdrawals, and gaming activity.

1.3 Information Received from Third Parties

In some cases we may receive limited information from identity verification services or financial institutions. Such information is used solely to confirm the security and legitimacy of your account.

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Section 2

Purpose of Data Collection

We use your information for the following specific purposes:

• Account Management: To create, verify, and manage your account.
• Transaction Processing: To complete deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer.
• Customer Support: To resolve your issues and answer your questions.
• Security: To prevent fraud, money laundering, and other illegal activity.
• Service Improvement: To conduct analysis and improve the quality of our platform and user experience.
• Communications: To inform you of important policy changes, security alerts, and relevant updates.
• Legal Obligations: Where required to comply with applicable laws and regulations.
• Responsible Gaming: To detect unusual gaming behaviour and provide timely support.

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Section 3

Information Sharing & Disclosure

gtg77 does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

3.1 Service Provider Partners

Certain trusted third parties (such as payment processors and identity verification agencies) that help operate our platform may receive limited information. They operate under strict confidentiality agreements and may only use the information received for the specified purpose.

3.2 Legal Obligations

We may provide relevant information in response to a court order, a lawful request from an investigating authority, or an applicable legal obligation. In such situations we will try to notify you as far as possible, unless prohibited by law.

3.3 Business Restructuring

In the event of a merger, acquisition, or asset transfer, user information may be transferred. In such cases the receiving party will also be bound by the terms of this privacy policy.

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Section 4

Data Security

gtg77 follows industry-leading standards to keep your information secure. Our security measures include:

All sensitive information stored on our servers and databases is protected using advanced encryption. Passwords are never stored in plain text — only hashed versions are kept. Our security team conducts regular system reviews and vulnerability assessments.

However, transmitting information over the internet is not entirely risk-free. While we do our best to ensure maximum protection, keeping your account password confidential and not logging in from unfamiliar devices is your responsibility.

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Section 5

Data Retention Period

We retain your information only for as long as it is necessary:

• All information is retained while your account remains active.
• After an account is closed, certain information may be retained for a specified period to meet legal obligations.
• Financial transaction records are retained for the period required by applicable law.
• Once the specified period has passed, information is securely deleted or anonymised.

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Section 6

Your Rights

You have certain important rights over your own information:

6.1 Right to Access

You have the right to know what information we hold about you. Upon request, we can provide you with a complete summary of your data.

6.2 Right to Correction

If there are any errors or inaccuracies in your information, you can contact us to have them corrected. We will update the information within a reasonable time.

6.3 Right to Deletion

In certain circumstances you may request that your information be deleted. However, this right may be limited in cases of legal obligation or ongoing disputes.

6.4 Right to Object to Processing

You may object at any time to the use of your information for marketing purposes, and we will act on that immediately.

To exercise any of the above rights, contact the support team. We will process your request subject to verifying your identity.

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Section 7

Protection of Minors

gtg77 is an entertainment platform for adults only. Only persons aged 21 or older may use this platform. We do not knowingly collect information from minors. If it is found that a minor has created an account, that account and all associated information will be deleted immediately.

If a parent or guardian believes their child is using this platform, please notify our support team immediately.

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Section 8

Cookie Policy

Our platform uses several types of cookies:

• Essential Cookies: Required to maintain your session and keep you logged in. The platform will not function properly without them.
• Functional Cookies: To remember your preferences and settings, such as language selection.
• Analytics Cookies: To analyse platform usage and collect information for improving the experience. This data is generally analysed in aggregate form.

Modern browsers allow you to control cookies. However, disabling cookies entirely may cause some platform features to not work correctly.

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Section 9

Third-Party Links & Services

Our platform may sometimes connect to third-party services, such as payment gateways. These services have their own privacy policies, which are outside our control. We recommend reading the privacy policy of any third-party service before using it.

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Section 10

International Data Transfers

To provide our services, your information may be stored or processed on servers outside Bangladesh. In such cases we ensure that the data transfer is consistent with this privacy policy and that appropriate security measures are maintained.

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Section 11

Policy Changes

This privacy policy may be updated periodically as our services and legal environment evolve. For any significant changes:

• The "Last Updated" date at the top of the policy will be changed.
• A notification will be sent to your registered email or mobile number.
• A clear notice will be displayed on the platform.

Continuing to use the platform after changes have been made will be considered acceptance of the updated policy.